Ordering/Postage

We accept payments via our website through PayPal  and Direct Bank Transfer. If you prefer you can ring us to pay over the phone with a debit / credit card.

Click and Collect 

If you live locally you may want to use our Local Pick Up service. To do this when on the Cart Page please click on the button called Local Pick Up and this will reduce the postage to zero. Continue to check – out and pay in the normal way. We will then contact you by email or phone to arrange a convenient time for you to collect your order which can be outside of normal shop opening hours. You may also pay with cash on collection if you prefer.

FREE UK postage on orders over £35.00

If you wish to pay with a debit or credit card please telephone us on 01793 750604 during 9.00 a.m. till 5.30 p.m.

For UK orders, we post by First Class Royal Mail, on a daily basis, except for Sundays and Bank Holidays.

Despatch Times.

We aim to despatch orders the same day whenever possible. We post by First Class post. 

Refunds:

We accept returns provided the items are returned to us, within 28 days and are in the same condition as they were sent. A refund will be given, or the item(s) exchanged if preferred. However, postage charges will only be refunded if the product is faulty or we have sent the incorrect product.

If you have any questions or queries, please do not hesitate to contact us on;

info@crickladecrafts.co.uk

Our telephone number is 01793 750604

International Orders

I am sorry but at the moment I am not despatching International orders.