Ordering/Postage

We accept payments via our website through PayPal and Direct Bank Transfer.

Click and Collect 

If you live locally you may want to use our Local Pick Up service. To do this when on the Cart Page please click on the button called Local Pick Up and this will reduce the postage to zero. Continue to check – out and pay in the normal way. We will then contact you by email or phone to arrange a convenient time for you to collect your order which can be outside of normal shop opening hours.

FREE UK postage on orders over £35.00

If you wish to pay with a debit or credit card please telephone our shop on 01793 750604 during shop opening hours.

For UK orders, we post by First Class Royal Mail, on a daily basis, except for Sundays and Bank Holidays. 

International Orders

For International orders, we only accept PayPal, and post via Royal Mail Airmail small packet rate and Royal Mail Tracked. For some countries we only post by Royal Mail Tracked.

Refunds:

We accept returns provided the items are returned to us, within 28 days and are in the same condition as they were sent. A refund will be given, or the item(s) exchanged if preferred. However, postage charges will only be refunded if the product is faulty or we have sent the incorrect product.

If you have any questions or queries, please do not hesitate to contact us on;

info@crickladecrafts.co.uk

Our telephone number is 01793 750604