We accept payments via our website through PayPal.
If you wish to pay with a debit or credit card please telephone our shop on 01793 750604 during shop opening hours.
For UK orders, we post by First Class Royal Mail, on a daily basis, except for Sundays. Postage is calculated on the weight of the final parcel.
FREE UK postage on orders over £35.00
For International orders, we only accept PayPal, and post via Royal Mail Airmail small packet rate. If you prefer International Tracked, Signed For or Tracked & Signed For please add £5.00 to the costs below. Thank you
Examples of the postage costs for International orders:
Weight Europe Worldwide
Up to 200g £3.75 £5.25
500g £5.50 £7.99
700g £6.95 £10.90
750g £6.95 £13.75
950g £8.75 £13.75
We accept returns provided the items are returned to us, within 28 days and are in the same condition as they were sent. A refund will be given, or the item(s) exchanged if preferred. However, postage charges will only be refunded if the product is faulty or we have sent the incorrect product.
If you have any questions or queries, please do not hesitate to contact us on;
Our telephone number is 01793 750604 (shop opening hours only).
Are you just ordering knitting patterns or books ? ( UK )
If only ordering books / knitting patterns the Postage charges are slightly less.
When you get to the Shopping Cart Order Form scroll down to the
Delivery Method / Zone or Area box and click on the drop down box to show:
First Class, UK Books / Patterns
this will then reduce the postage to the correct rate.